Version 1.1 · Last updated: September 11, 2026
Terms of Service
BabyMoment is provided by Li Xiang, an individual operating in China ("we", "us"), at https://www.babymoment.app. These terms govern your use of the service, purchases and refunds.
1. Acceptance and scope
The service is intended for users aged 18 or older, including parents or legal guardians processing photos of their children. These Terms of Service apply to your access to BabyMoment, its photo tools and paid access. Read these terms and our Privacy Policy before using the service or purchasing access. If you disagree, stop using the service. You must have the necessary rights to use your selected photos and obtain any required authorization for photos of other people, including children.
2. Service and digital delivery
BabyMoment provides browser-based digital tools for photo date and age stamps and PDF albums. Available features are described on the pricing page and in the product. Photo processing and file exports run locally in your browser. We do not provide physical products, permanent photo storage or cross-device photo backups. After payment is confirmed, paid access is assigned to your registered account. Payment confirmation or network issues may delay activation. If access is missing after payment, contact babymoment.app@gmail.com before paying again.
3. Accounts and free access
Provide accurate account information and keep your email and sign-in credentials secure. Contact us promptly if you discover unauthorized use. Do not resell, publicly share or bypass restrictions on account access. Free features and export limits are described in the product and on the pricing page. Guest trial usage is stored in the current browser. Free access does not automatically become paid access and never triggers an automatic charge. Signing in can restore account entitlements; you remain responsible for keeping your photos and exported files.
4. Prices, payments and access period
Plus is a one-time purchase of 365 days of access, not an automatically renewing subscription. See the pricing page for current prices and included features. Each purchase requires your confirmation. Purchasing again before access expires adds 365 days after the current expiry date. Purchasing after expiry starts a new period from the purchase time recorded for the new order. There are no automatic charges at expiry and no renewal to cancel. Paid features are then subject to your remaining entitlements. You keep files already exported. When available, online payments use Waffo Pancake hosted checkout. Chinese-language users may also use the manual WeChat purchase option shown in the product. Review the currency, product price and any applicable taxes before payment; the amount due is disclosed on the payment confirmation page. Price changes do not retroactively alter access periods already purchased.
5. Refunds and billing issues
You may request a full refund within 14 days after successful payment, with no usage threshold. This policy applies to both Waffo online payments and manual WeChat purchases. We will reply within 2 business days of receiving your request. Once approved, refunds will be returned to the original payment method within 5–10 business days; actual receipt depends on the payment provider. Email babymoment.app@gmail.com with your account email, order number or payment receipt, and reason for requesting a refund. Never send full card numbers, passwords or verification codes. A successful refund revokes the access granted by that order. If you have other valid purchases, your remaining access is recalculated accordingly. Refunds do not delete files already exported to your device. Contact us about duplicate charges, incorrect amounts or missing access after payment so we can investigate. These terms do not exclude mandatory refund, withdrawal or other consumer rights under applicable law.
6. Photos, exports and intellectual property
You retain your rights in your original photos and other input materials you own. Using our tools does not transfer ownership of that content to us. You may use exported files within the rights you hold; third-party photos, fonts, music and other materials remain subject to their respective rights and licences. Rights in BabyMoment software, branding and page designs belong to their respective owners. Use of the service does not transfer those rights. Keep your own backups and check dates, ages, text and layouts before printing or sharing exports.
7. Acceptable use
Do not use the service to infringe privacy, image rights, copyright or other legal rights, or to create or distribute unlawful, fraudulent, harassing or child sexualization content. Do not impersonate others, make fraudulent payments, bypass payment restrictions, disrupt security, distribute malware or access accounts or systems without authorization. You are responsible for obtaining permission to use your materials and for lawful use of exported files.
8. Privacy and payment data
See our Privacy Policy for how personal information is handled. Payment card data for online purchases is processed by Waffo Pancake. BabyMoment does not store full card numbers on its own servers. We process information needed to provide accounts, reconcile transactions and manage access. Contact babymoment.app@gmail.com to request access to, correction of or deletion of account data. Transaction records required by law may need to be retained after a deletion request; retention is governed by the Privacy Policy and applicable law.
9. Availability and responsibility
Maintenance, networks, browser compatibility and third-party outages may temporarily affect the service. We do not guarantee that every device can process any quantity or size of files. Use free access to check suitability for your device and needs. To the extent permitted by law, we are not responsible for interruptions beyond our reasonable control or losses caused by your failure to back up files. Nothing in these terms excludes liability or consumer rights that cannot lawfully be excluded or limited.
10. Suspension, termination and deletion
We may restrict or suspend access for serious violations, fraud, security risks or legal requirements. You may stop using the service and contact babymoment.app@gmail.com to request account deletion. Deletion and refunds are separate actions. If you have paid access, state whether you also request a refund; refund requests are handled under these terms and applicable law. If we discontinue the service and cannot deliver prepaid remaining access, we will provide an appropriate resolution and handle refunds for undelivered service as required by applicable law.
11. Changes and disputes
We may update these terms to reflect product or legal changes and update the version and date on this page. Material changes affecting paid access will be notified through the website or account email. Where separate consent is legally required, we will obtain it. These terms are governed by the laws of the People’s Republic of China, without excluding mandatory consumer protections of your country of habitual residence that cannot be waived by contract. For service, billing or terms disputes, contact babymoment.app@gmail.com so we can investigate and seek a resolution. This process does not restrict your right to complain to regulators or pursue other legal remedies. If a provision is invalid, the remaining provisions continue to apply to the extent permitted by law.
12. Contact
Service provider: Li Xiang, an individual operating in China. Send service questions, billing issues, refund requests, account security concerns and privacy requests to babymoment.app@gmail.com. Include information necessary to handle your request, and avoid sending baby photos or other unnecessary sensitive information by email.